This is a very important point for those who build and use simulations. A model is a tool that augments, but does not replace, the human ability to think. There are models for lay persons and models for experts; models for everyday work flow and models for the exploration of the posible and the very unlikely. You need the right tool for the right use (and user).
But don't throw the black swan out with the pond water-- even though one can't anticiate the unanticipatabe, it is still possible to use models to test systems for robustness:
- Identify the weak spots and strengthen them.
- Identify the early warning signs that the model is going off track and build alarm systems.
- Give your model to someone else to drive. They will do something you didn't anticipate.
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